What to Expect During Your Free Consultation
Our free 20-minute telemedicine consultation is designed to be a relaxed, informative conversation — not a medical appointment. There are no tests, no diagnoses, and no pressure. Our care coordinators are here to listen, answer your questions, and help you understand your options.
During the call, our care team will:
- Review your child's growth history and any concerns you have observed at home or heard from your pediatrician
- Discuss your child's current height, weight, and growth trajectory in the context of national growth charts
- Answer your questions about what a pediatric growth evaluation involves and what it may reveal
- Explain the difference between normal growth variation and patterns that licensed physicians may wish to evaluate further
- Help determine whether scheduling a comprehensive in-person evaluation in Irvine, CA may be an appropriate next step for your family
- Walk you through what to expect if you choose to move forward, including logistics, testing, and timelines
The consultation is completely confidential and carries no obligation whatsoever. You are free to ask as many questions as you need.
Who Should Request a Consultation?
A free consultation may be a valuable first step for parents who have noticed certain patterns in their child's growth or development. While only a licensed physician can assess your child's medical situation, the following circumstances are among those that commonly prompt families to reach out:
- Your child appears significantly shorter than most peers of the same age and biological sex
- Your child's growth rate seems to have slowed or plateaued, even if their overall height is not extremely low
- A pediatrician or school nurse has noted that your child's height falls below the 3rd or 5th percentile on standard growth charts
- Your child has previously been diagnosed with growth hormone deficiency (GHD) or another condition associated with short stature
- Your child has shown signs of delayed puberty or delayed skeletal development
- You have a family history of growth hormone deficiency or significantly short stature
- Your child was born small for gestational age (SGA) and has not demonstrated sufficient catch-up growth
- Your child has Turner syndrome, Prader-Willi syndrome, Noonan syndrome, or another condition for which growth hormone therapy may be considered
- You have questions about idiopathic short stature (ISS) and whether evaluation is recommended
- Your pediatrician has suggested you seek a specialist opinion regarding your child's growth
If you are uncertain whether a consultation is appropriate, please do not hesitate to call us at (949) 468-3120. Our team is happy to discuss your situation before you schedule anything.
How to Prepare for Your Consultation
To make the most of your 20-minute call, we recommend gathering the following information beforehand. You do not need everything on this list — bring whatever you have available:
- Growth records: Any height and weight measurements taken at pediatric checkups over the past few years
- Height history: Home measurements with dates, if available, to show trend over time
- List of concerns: Write down the specific observations or changes that prompted you to seek more information
- Previous pediatrician notes: Any documentation where a doctor referenced growth percentiles, growth velocity, or suggested follow-up
- Prior lab work: If your child has had any hormone-related blood tests or bone age X-rays, bring those results if possible
- Family height information: Parents' heights and, if known, growth patterns of siblings or other close relatives
- Current medications: A list of any prescription or over-the-counter medications your child is currently taking
- Your questions: Write them down in advance so you don't forget anything during the call
The consultation takes place over a secure telemedicine connection from a computer, tablet, or smartphone. You will receive a link before the call with connection instructions.
Why Families Choose to Start Here
Completely Free
There is no charge for the initial 20-minute telemedicine consultation. Families can learn about the evaluation process, ask questions, and gather information at zero cost and zero risk.
No Obligation
Speaking with our care team does not commit you to anything. After the call, you can take as much time as you need to consider your options before deciding on any next steps.
Nationwide Access
Our telemedicine consultations are available to families in all 50 states. You can connect with our care team from anywhere — your living room, office, or wherever is most convenient.
Frequently Asked Questions
How long is the consultation?
The initial free consultation is approximately 20 minutes. This is enough time to review your child's growth history, answer your core questions, and discuss whether a formal in-person evaluation may be a suitable next step.
Is the consultation secure and private?
Yes. All consultations are conducted over a HIPAA-compliant telemedicine platform. Your personal information and your child's health information are kept strictly confidential and are never shared without your consent.
Who will I speak with?
You will speak with one of our experienced care coordinators, who will guide the conversation, review your information, and answer general questions. Care coordinators do not diagnose or prescribe — all medical determinations are made by licensed physicians.
What happens after the consultation?
If our care team and your family agree that further evaluation may be warranted, we will discuss scheduling a comprehensive in-person growth evaluation at our partner facility in Irvine, California. Many families travel from across the country for this one-time visit, and telemedicine follow-ups are available afterward.
Does my child need to be present?
The initial consultation is primarily a parent-facing conversation. Your child does not need to be present, though you are welcome to include them if you wish. The in-person evaluation will, of course, require your child to attend in Irvine, CA.
Will anything be prescribed during the consultation?
No. The free consultation is an informational and intake call only. HGHKids.com is an educational and referral platform. No diagnoses are made and no prescriptions are issued at any stage without the involvement of a licensed physician following a full in-person evaluation.
Have More Questions? Call Us Directly.
Our care team is available to speak with you by phone before you schedule a formal consultation. There is no obligation and no pressure — just straightforward information to help your family make an informed decision.