Wherever your family is located, our care team is accessible. Families in all 50 states can connect with us from the comfort of home for an initial consultation — no travel required to get started.
We have designed our telemedicine process to be as straightforward as possible for families. From your first inquiry to determining whether an in-person evaluation may be appropriate, here is what to expect:
Complete our short online form or call us at (949) 468-3120. Share some basic information about your child's growth history and your concerns.
A member of our team will reach out to confirm your appointment at a time that is convenient for your family. Flexible scheduling is available.
Your secure video call takes place with one of our knowledgeable care coordinators, who will review your child's background and answer your questions.
Based on your consultation, our team will discuss whether an in-person evaluation at our Irvine, California clinic may be an appropriate next step for your child.
All telemedicine calls are conducted over a secure, HIPAA-compliant video platform to protect your family's privacy and personal information.
We welcome families from every US state. Many families choose to travel to Irvine for the required in-person evaluation following the initial telemedicine call.
The telemedicine consultation is an educational and informational call designed to help your family understand the evaluation process and determine whether pursuing an in-person visit makes sense. During your call, our care coordinator may discuss:
Our telemedicine service is for the initial consultation only. An in-person evaluation at our Irvine, California clinic is required before any treatment consideration can take place. The telemedicine call is educational and informational in nature — it does not constitute a medical consultation, diagnosis, or treatment recommendation. All clinical decisions are made by licensed physicians following in-person evaluation and appropriate diagnostic testing. Many families from across the country arrange to travel to Irvine for this one-time in-person evaluation.
We offer telemedicine as the first step for good reason. Asking a family to travel across the country before they fully understand the process or have had their questions answered is not the right approach. Our telemedicine-first model benefits families by:
Families in rural areas or states far from California can access our care team without the cost and effort of travel for an initial conversation.
Families can learn the full evaluation process, understand what to expect, and make an informed decision about whether to pursue an in-person visit.
There is no charge for the initial telemedicine consultation. We believe families should be fully informed before making any commitment.
We offer flexible appointment times, including evenings and weekends, to accommodate busy family schedules across all US time zones.
Our video platform works on any modern device with a camera and internet connection. No special software installation is required.
All sessions use end-to-end encrypted, HIPAA-compliant video technology. Your family's information is protected throughout.
You do not need a referral from your child's pediatrician to request a consultation with us. Families can reach out directly.
Both parents and the child are welcome to participate. We encourage families to be present together for the consultation.
HGHKids.com welcomes families from all 50 states across the United States. Our telemedicine consultations have connected with families from California, Texas, Florida, New York, Illinois, Georgia, Washington, Colorado, and many more. While the initial consultation is conducted remotely, the required in-person clinical evaluation takes place at our Irvine, California location. Many families find that arranging one trip to Southern California for the evaluation is a worthwhile and straightforward process, and our team is happy to discuss logistics with you during your telemedicine call.
Families across the USA can connect with our care team from home — at no cost. If an in-person evaluation in Irvine, CA may be appropriate, we will guide you through the next steps.
Medical Disclaimer: HGHKids.com is a privately operated educational and referral platform. We do not diagnose, treat, or prescribe. All medical decisions are made by licensed Medical Physicians following appropriate evaluation. Information on this site is for educational purposes only and does not constitute medical advice.